HERC Rentals Strategic Account Rep - Restoration, Construction, and Drying in Burbank, California

Herc Rentals is a premier full-line equipment-rental company — providing our customers the equipment solutions they need to get their work done safely, confidently and cost effectively, while enabling them to conserve capital for their growth investments.

With over 50 years of equipment-rental expertise, approximately 4,800 employees with approximately 275 company operated locations, principally in North America. Herc Rentals is a leader in all of the key markets that it serves, including transportation; industrial & manufacturing; oil & gas; government & municipalities; construction, mining, & energy; remediation & restoration; emergency response; facilities; MRO; entertainment; and ground care.

We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on integrity, respect, teamwork, and accountability.

Short Description

A Segment Key Account Representative for the Restoration and Construction Drying segments within the ProSolutions Group is responsible for daily account management and revenue growth through on site visits to customer job sites and offices. The role also focuses on the development of long-term partnerships within the Restoration and Construction drying industries with a focus on profitable revenue growth through sales activities for an assigned geography. They will be a single point of contact to resolve our customer’s needs, coordinate through branch, and provide timely and accurate billing. The person should have strong leadership skills, be able to work in a team, and be a self-motivated / self-starter.


Plan and organize business strategies to achieve desired results and exceed goals on a consistent basis

Identify customer needs and collaborate with operations to deliver on those needs

Provide a consistently high level of customer service to all stakeholders with a view to retaining and building relationships

Understand market conditions and competitive environment to maximize pricing opportunity

Optimize product and service offerings to diversify customer base and reach additional market segments

Plan and conduct frequent meetings with key stakeholders in each account to ensure the account is effective covering performance, growth initiatives and cost strategies

Grow and manage strategic account development plans for key accounts by focusing on customer strategies to continuously grow the business

Understanding of local competition and market rates in order to drive results

Identify process improvements and product enhancements required for key account customers and effectively communicate to the wider sales group

Increase ProSolutions revenue within the specific segment they are assigned, within assigned geographic area

Provide excellent customer service on a 24/7 basis for restoration segment customers

Drive revenue on 30 specific target accounts to reach revenue goals

Direct sales called independently and through ride along with sales team

Work directly with Segment Support Manager to create and implement strategic sales plan to grow revenue

Work with regional sales managers, branch managers, sales reps, all to drive results on targeted sales campaigns

Promote ProSolutions awareness and increase knowledge level of HERC Sales Force by conducting and participating in training.

Assist in pricing on bids, rentals and projects, and assist in all product specific pricing strategies

Create and Deliver customer education presentations

Assist Division and Region with product specific fleet management

When needed, Scope/Engineer solutions, coordinate mobilization and as required perform site set up and break down


Professional Experience

Educational Background

Bachelor’s Degree, Associate’s degree, or experience in lieu of degree

Conditions of Employment

Minimum of 3-5 years of previous outside business to business sales experience

2-3 years Equipment rental experience necessary; experience specific to Power, HVAC, and Climate Control preferred

Demonstrate experience in developing and implementing account management strategies for growth and retention


  • Ability to negotiate with and influence decision makers

  • Ability to organize and manage multiple priorities

  • Communicate professionally and effectively with all levels of the organization

  • Consistent and proven sales skill set

  • Drive results through teamwork and business processes

  • Driven and self-motivated to achieve results

  • Exhibits confidence and professionalism in public speaking and presentation

  • Negotiation and relationship management skills

  • Passion for customer service

  • Strategic thinking and problem solving ability

  • Strong level of product knowledge

If you are looking for an exciting and rewarding career with a growth-oriented company, Herc Rentals is the right place for you! As an industry leader, we offer the opportunity for training, development, and advancement. In addition, we offer highly competitive compensation and benefits package, including a generous vacation program. Apply today to be part of a team built for success!

EEO/AA: Females/Minorities/Disabled/Vets