HERC Rentals Key Account Administrator in Deer Park, Texas
Herc Rentals is a premier full-line equipment-rental company — providing our customers the equipment solutions they need to get their work done safely, confidently and cost effectively, while enabling them to conserve capital for their growth investments.
With over 50 years of equipment-rental expertise, approximately 4,800 employees with approximately 275 company operated locations, principally in North America. Herc Rentals is a leader in all of the key markets that it serves, including transportation; industrial & manufacturing; oil & gas; government & municipalities; construction, mining, & energy; remediation & restoration; emergency response; facilities; MRO; entertainment; and ground care.
We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on integrity, respect, teamwork, and accountability.
The Key Account Administrator position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities. This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.
Create, produce and manage specific Key Performance Indicators to support Customers with their equipment rental management experience
Support Sales Leaders with high-level Customer support internally and externally
Provide Client analysis monthly, quarterly and annual business reviews
Support, develop and maintain savings solutions for Clients
Monitor Client rental activity to ensure compliances are being followed
Routinely conduct internal and external clients reviews to ensure all services are being adhered
Answer customer inquiries and resolve their issues/concerns
Schedule delivery and pick up of equipment
Maximize/generate additional sales revenue through superior customer service on all existing orders
Finalize sales from all inbound inquiries and successful outbound telemarketing
Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
Generate, process, analyze and review the daily business reports
Support all team members
1 to 2 years of previous inside or business-to-business sales experience within the industrial or construction sectors.
Retail sales background within the home improvement, equipment sales/rental or telecommunications markets
Bachelor's degree preferred
Conditions of Employment
Ability to drive/operate multiple types of vehicles and equipment
Ability to engage in natural verbal interaction with customers
Able to walk into unfamiliar environments and adjust rapidly to the setting
Attention to detail
Customer service focused
Multi-task on multiple assignments within a fast-paced environment
Must have a valid driver’s license and excellent driving record
Solid and proven computer skill set (knowledge of MS Office is preferred)
If you are looking for an exciting and rewarding career with a growth-oriented company, Herc Rentals is the right place for you! As an industry leader, we offer the opportunity for training, development, and advancement. In addition, we offer highly competitive compensation and benefits package, including a generous vacation program. Apply today to be part of a team built for success!
Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.