HERC Rentals Key Account Administrator in Deer Park, Texas

Herc Rentals is a premier full-line equipment-rental company — providing our customers the equipment solutions they need to get their work done safely, confidently and cost effectively, while enabling them to conserve capital for their growth investments.

With over 50 years of equipment-rental expertise, approximately 4,800 employees with approximately 275 company operated locations, principally in North America. Herc Rentals is a leader in all of the key markets that it serves, including transportation; industrial & manufacturing; oil & gas; government & municipalities; construction, mining, & energy; remediation & restoration; emergency response; facilities; MRO; entertainment; and ground care.

We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on integrity, respect, teamwork, and accountability.

Short Description

The Key Account Administrator position is designed to resolve our customers’ needs as a single point of contact, coordinate the activities of all personnel within the branch, and provide the reporting and tracking of all daily business activities. This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.

Responsibilities

Create, produce and manage specific Key Performance Indicators to support Customers with their equipment rental management experience

Support Sales Leaders with high-level Customer support internally and externally

Provide Client analysis monthly, quarterly and annual business reviews

Support, develop and maintain savings solutions for Clients

Monitor Client rental activity to ensure compliances are being followed

Routinely conduct internal and external clients reviews to ensure all services are being adhered

Answer customer inquiries and resolve their issues/concerns

Schedule delivery and pick up of equipment

Maximize/generate additional sales revenue through superior customer service on all existing orders

Finalize sales from all inbound inquiries and successful outbound telemarketing

Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment

Generate, process, analyze and review the daily business reports

Support all team members

Requirements

Professional Experience

1 to 2 years of previous inside or business-to-business sales experience within the industrial or construction sectors.

Retail sales background within the home improvement, equipment sales/rental or telecommunications markets

Educational Background

Bachelor's degree preferred

Conditions of Employment

Skills

  • Ability to drive/operate multiple types of vehicles and equipment

  • Ability to engage in natural verbal interaction with customers

  • Able to walk into unfamiliar environments and adjust rapidly to the setting

  • Attention to detail

  • Customer service focused

  • Multi-task on multiple assignments within a fast-paced environment

  • Must have a valid driver’s license and excellent driving record

  • Solid and proven computer skill set (knowledge of MS Office is preferred)

If you are looking for an exciting and rewarding career with a growth-oriented company, Herc Rentals is the right place for you! As an industry leader, we offer the opportunity for training, development, and advancement. In addition, we offer highly competitive compensation and benefits package, including a generous vacation program. Apply today to be part of a team built for success!

Herc Rentals does not discriminate in employment on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factor.

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